Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
- Service Desk
- Incident Management
- Problem Management
- Service Request Management
- Monitoring and Event Management
- Change Enablement
- Deployment Management
- Release Management
- Service Configuration Management
- IT Asset Management
- Relationship Management
- Supplier Management
- Service Level Management
- Continual Improvement
- Information Security Management
Requirements
ITIL®️ 4 Foundation Exam
21 Hours
Testimonials (1)
great examples, cooperation between host and trainees, nice atmosphere, good balance between lecures, exercises, taking panels and breakes
